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Industries / Healthcare & Life Sciences

Healthcare & Life Sciences

Member portals, provider directories and pharma content, built for teams where every page goes through legal, privacy and accessibility review before it ships. We build for the review, not around it.

Clients include

Ecolab

Purolite

Quebec Blue Cross

Scientist pipetting samples into a well plate in a biotech lab while a colleague reviews assay results on a monitor
THE SETUP

Every Page Is A Compliance Decision

A healthcare website is never just marketing. It carries plan details, coverage language, provider data and drug information that someone in legal, medical affairs or privacy has to sign off on. The platform has to make that sign-off easy to do and impossible to skip.

Roughly half of our work is in healthcare, insurance and financial services, and it has been that way for years. The workflows, the permission models and the audit trails are things we have built before, inside teams that look like yours, with IT and marketing both at the table.

WHAT MAKES IT HARD

Four Things That Are True In Every Healthcare Engagement

01

Review Is Part Of Publishing

Legal, medical and privacy sign-off is not a step after content, it is the workflow. The platform has to carry it: roles, approvals, and a record of who published what and when.

02

The Data Is Sensitive By Default

Member and patient data touches the site through portals, forms and integrations. The security model has to satisfy your IT and compliance teams before the first line of front-end code is written.

03

Accessibility Is Not Optional

For a payer or a provider, an inaccessible page is a complaint waiting to be filed. We build to the standard and test against it, not to a checkbox on a launch list.

04

One Organization, Many Sites

Plans, regions, brands, languages. Healthcare organizations run multi-site setups whether they planned to or not. Governance is what keeps them from drifting apart.

WHAT WE BUILD

Where We Spend Our Time In Healthcare

Member & Provider Portals

Authenticated experiences with plan, claims and provider data, built on the platform rather than bolted beside it.

Content Governance & Workflows

Roles, approvals and audit trails that match how your legal and medical review actually works, not how a vendor assumes it does.

Integrations

Claims, CRM, provider directories, identity and quote systems, connected through APIs that keep working after the launch team has moved on.

Accessibility & Performance

Built to the standard, measured with your own instrumentation, and kept there as the content and the team change underneath it.

PROOF

What It Looks Like In Practice

Traveller checking her phone at a departure gate at Montréal-Trudeau airport in winter

Insurance, Healthcare

Québec and Ontario sites unified on one platform, migrated in under three months with zero downtime

Blue Cross Québec

<3 months

Two regional sites migrated, zero downtime

$7M+

In Magnolia projects delivered, 100% on time

Half

Of our clients are in healthcare, insurance and financial services

2008

Building enterprise platforms since

Numbers on this page are Solutions CTC’s own. Client business metrics appear only with written consent.

FAQ

Questions Healthcare Teams Ask Us

What kinds of healthcare and life sciences websites does Solutions CTC build?

Member portals, provider directories, plan and coverage pages, and pharma and product content, usually on Magnolia DXP. Most of our healthcare clients run several sites across plans, regions, brands and languages, so we build them on one governed platform instead of a set of separate sites that drift apart.

How do you handle legal, medical and privacy review on a healthcare website?

We build the review into the publishing workflow. The platform carries the roles, the approvals and a record of who published what and when, set up to match how your legal and medical teams actually review content. Sign-off becomes easy to give and impossible to skip.

How do you protect member and patient data?

Member and patient data usually lives in your own systems, such as claims, CRM, provider directories and identity, and reaches the website through integrations. We agree the security model with your IT and compliance teams before the first line of front-end code is written, then build the integrations to that model.

How do you make sure a healthcare website stays accessible?

We build to the accessibility standard your organization follows and test against it, not against a launch checklist. Then we keep it there with your own instrumentation as the content and the team change.

Which healthcare and life sciences organizations has Solutions CTC worked with?

Clients include Ecolab, Purolite and Quebec Blue Cross. For Quebec Blue Cross, we unified the Québec and Ontario sites on one platform and migrated them in under three months with zero downtime.

Do you replace our internal team or work alongside it?

Alongside it. We usually work inside the client’s own team, with IT and marketing both at the table, and we leave that team more capable of running the platform rather than more dependent on us.

INSIGHTS

Reading For Healthcare Platform Teams

Article

Composable DXP In Regulated Industries

What composable actually changes for a team that answers to a regulator, and what it does not.

Article

Getting Ready For Agentic Content Operations

What has to be true on your side before AI agents touch a regulated content workflow.

Article

Why Enterprise Platforms Fail After Launch

Why platforms drift in the months after launch, and the governance that keeps them on track.

Running A Healthcare Platform That Has Drifted?

Tell us what you run, who reviews it, and where it slows down. We will tell you honestly whether we are the right fit.